We enable all our clients to concentrate on their core business whilst we manage their non-core activities in the background.
To be the Smart FM Service provider of choice by understanding the needs of our valuable clients and exceeding their expectations in terms of quality, continual improvement, and sustainability.
Respect
Accountability
Teamwork
Leadership
Courage
Transparency
Emirates National Facilities Management (EnFM) established in 2012 to provide Integrated Facilities Management Services with an experienced team of professionals and in-depth regional market knowledge to offer a comprehensive range of services for all types of properties and projects.
Based in Dubai & Abu Dhabi, United Arab Emirates, EnFM provides Building Maintenance through Air-conditioning, Electrical, Plumbing, Cleaning, Security and Office boy & Messengers and Administrative mid-level career staff to a very few government organisation. EnFM is a single-point-of-contact business partner, offering a unique all-encompassing service to a building's lifecycle, resulting in cost-effective solutions and total peace of mind.
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Emirates National Facilities Management LLC operates a 24 x 7 x 365 days a year Toll Free Customer Happiness Centre located in our head office at the Etisalat Academy in Dubai.
The Customer Happiness Centre is operated by experienced personnel in customer care and Call Centre management and our Customer Happiness Centre Agents are able to speak in the Arabic, English & Hindi languages.
At our Customer Happiness Centre, we take each call with high priority; therefore, we follow effective systems and procedures to get our customer’s concerns addressed swiftly.
EnFM can work with a client to provide Facilities Management Consultancy as early as the building concept stage, right up to occupation, operations and maintenance.
